Please welcome Dr A Zaman (M) our new GP Registrar who is starting August 2019!
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Trial of Telephone Triage –
PLEASE BE UNDERSTANDING!
We are here to improve access to help you.
As you are aware from 1st July we are trialling Telephone Triage is a process by which the patient appointment system is managed in a GP practice by the Doctor.
This is a trial and any new appointment system will have issues when first implemented.
We are asking for your support and patience throughout this trial process and not abuse.
Click here for more information about telephone triage
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Notice to Patients- Spring Hill Medical Centre July 2019
Changes to the appointment system- Telephone Triage explained
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WOULD YOU LIKE TO SIGN UP FOR OUR MONTHLY NEWSLETTER?
PLEASE SEE PATIENT ADMINISTRATION OR COMPLETE OUR ONLINE FORM!
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IMPORTANT INFORMATION
WHAT TO DO WHEN THE SURGERY IS CLOSED
When the surgery is closed, from 18.30 (Monday - Friday) please call NHS 111 on the telephone number 111. The surgery is closed on Saturdays and Sundays so if you require medical assistance on the weekend please call 111.
If you have a medical emergency when the surgery is closed (after 18.30 Monday to Friday, and throughout the weekend) please call 999, on the telephone number 999.
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Spring Hill Medical Centre is a semi-rural teaching practice,covering Fillongley, Arley, Galley Common and all of the Nuneaton area, with a 10,200 patient list. The practice prides itself on delivering excellent patient care, with continuous focus on quality whilst offering a wide range of enhanced services.
If you do not drive, click here for bus routes which operate for our surgeries.
WE ARE A TEACHING PRACTICE WHICH TAKES STUDENT NURSES ON 10 WEEK PLACEMENTS ALONG SIDE REGISTRAR PLACEMENTS
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