Complaints
We endeavour to provide the best possible service to our patients, however at times you may feel that we have not delivered this level of service. We take complaints and patient feedback very seriously. If you would like to make a complaint or share feedback regarding the Practice or the services we offer, please contact the Practice Manager in writing via the email below cwicb.springhillmc@nhs.net or download a copy of our complaints form (DOCX, 29KB).
Positive Feedback
We love to hear positive feedback regarding the surgery and these are always passed back to the staff at our surgery.
Feedback can be emailed to us on: cwicb.springhillmc@nhs.net
If you could also spare a minute out of your busy day, would you kindly please follow the link below and leave a review, this would be greatly appreciated.
www.nhs.uk/services/gp-surgery/spring-hill-medical-centre/M84008/leave-a-review
Patient Advice and Liaison Service (PALS)
The PALS team are your first point of contact if you have any queries, feedback por concerns about services provided by the hospital.
George Eliot Hospital
Telephone Number: 02476 865550
Email Address: pals@geh.nhs.uk
University Hospitals Coventry & Warwickshire (UHCW)
Telephone Number: 0800 028 4203
Email Address: feedback@uhcw.nhs.uk