How to order a repeat prescription:
How to nominate a pharmacy
When you request a prescription online, you can have your prescription sent electronically to a pharmacy of your choice.
You can nominate a pharmacy by:
- using the NHS App
- logging in to the NHS website using a web browser
- by calling the surgery.
What is a repeat prescription?
A repeat prescription is a prescription whereby you can get further supplies of your medication without having to see your doctor.
How long do I have to wait to collect my prescription?
Please allow at least 72 hours for your request to be processed and ready for collection. If the medication needs reviewing by a doctor then this will be much longer.
Please ask practice staff for more details.
At what stage do I re-order my next repeat prescription?
Do not wait until you have run out of medicines. We suggest ordering your medication when you have a weeks’ worth of medication remaining. Please allow an extra 24 to 48 hours for the pharmacy to order and dispense your drugs.
If you have special drugs or large quantities, it enables the pharmacist to have your drugs ready for your collection. Ask your surgery staff or local pharmacist for more details.
Remember:
- Ask your doctor or pharmacist about any concerns you might have
- Inappropriate use of the repeat system can cause unnecessary delays and wastage
- Make sure you understand why and how you should take all your medicine
- Return any unwanted medication to your local pharmacy for destruction
- Do not keep large amounts of drugs in the house
- Only order the drugs you need
Questions about your prescription
If you have any prescription queries you must contact prescription ordering direct. 02476 246025
Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.
Find a pharmacy
NHS Medicines A to Z
Find a Pharmacy
Find a pharmacy near to you
NHS Charges
Details of the current charges
There is further information about prescription exemptions and fees on the NHS website
About pharmacists
As qualified healthcare professionals, they can offer advice on minor illnesses such as:
- Coughs
- Colds
- Sore throats
- Tummy trouble
- Aches and pains
They can also advise on medicine that you can buy without a prescription.
Find a pharmacy
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.