PRACTICE STATEMENT – 14 MAY 2021
We are still open and here for you.
We are continuing to provide services as we have been doing throughout the COVID-19 pandemic.
We are prioritising delivering of care and services based on clinical needs.
If you need medical advice or treatment, please ring us on 01676 540 395 or, for non-urgent advice or treatment, visit our website www.springhillmedicalcentre.co.uk and send us your query via our email email@example.com.
Our opening hours are:
Monday - 08:30 - 12:30, 13:30 - 18:30 (telephone lines operate from 08:00 Monday to Friday)
Tuesday - 08:30 - 12:30, 13:30 - 18:30
Wednesday - 08:30 - 12:30, 13:30 - 18:30
Thursday - 08:30 - 12:30, 13:30 - 18:30
Friday - 08:30 - 12:30, 13:30 - 18:30
Each day the phones are switched to emergency service at 17.30. When the surgery is closed at 18.30, patients must contact NHS 111 by calling the telephone number 111.
Due to coronavirus, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.
Online consultation requests for non-urgent help (like sick notes) can be made at any time. They will be responded to as soon as possible, usually within two working days. Alternatively, visit YOUR local pharmacy for clinical advice on minor health concerns.
For urgent issues or out of hours, you can also call the NHS on 111 or go online to seek NHS advice 111.nhs.uk.
Please do not come to the surgery unless you have an appointment. Appointments are being delivered face-to-face, by telephone, or using video calls and messaging to your mobile or computer – the practice team will assess what is most appropriate for you therefore it is important to disclose your reason for contacting the practice. If you have a preference about how to access care you can discuss it with the practice.
If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery. If you have a disability or condition which means you cannot wear a face covering or communicating with someone who is wearing personal protective equipment or face mask, or you need to make any other adjustments before your appointment, please let the surgery know ahead of your arrival.
Springhill Medical Centre
14 May 2021
URGENT NOTICE FOR PATIENTS
If you receive an email from firstname.lastname@example.org please DELETE this IMMEDIATELY.
This email has nothing to do with Springhill Medical Centre and we have not sent it to you.
ALERT – 5 NOVEMBER 2020
COVID-19 case numbers are rising rapidly across the whole of the UK. We must act now to control the spread of the virus. The single most important action we can all take to fight coronavirus is to stay at home, to protect the NHS and save lives.
Due to an incident at the Practice : Do NOT attend the Practice if you have recently been:
- tested positive or have COVID19 (including 14 days plus) – ring the practice in the first instance
- and / or still symptomatic or developed new COVID19 symptoms - You need to arrange to have a test, stay at home.
OUR STAFF WILL BE ASKING PATIENTS IF THEY HAVE ANY NEW OR EXISTING COVID19 SYMPTOMS BEFORE BOOKING ANY FURTHER APPOINTMENTS AND BEFORE YOU ENTER THE PRACTICE UNTIL END OF THE NATIONAL LOCKDOWN.
When we reduce our day-to-day contact with other people, we reduce the spread of the infection. That is why, from Thursday 5 November until Wednesday 2 December, you must:
- Stay at home, except for specific purposes.
- Avoid meeting people you do not live with, except for specific purposes.
These new measures will reduce the growth rate of the virus which will prevent the NHS from being overwhelmed – Please support us by adhering to measures in place and do not risk our staff, their families and other patients health and safety.
Letters will be provided by the government and sent to patients who are classed as extremely vulnerable ONLY – these include adults, children and young people.
Please visit our website for up to date information on COVID19, lockdown, support and reassurance and anything else medical/practice related : https://www.springhillmedicalcentre.co.uk
Text from image above:
To protect you from Coronavirus, your GP practice will try to help you remotely and then see you face-to-face if needed
Important Patient Information
The surgery is currently not a normal working GP surgery.
For any queries please contact Springhill Medical Centre on 01676 540395
Please do not leave repeat scripts or letters at the surgery site as they will not be dealt with.
Sorry for any inconvenience caused.
GALLEY COMMON REMAINS CLOSED.
DO NOT RING OR ATTEND THE BRANCH SURGERY
Important Patient Information
Important Patient Notice - updated 6th April 2020
As you are aware Galley Common is temporarily closed until further notice. We are now in a position as a practice to advise that the premises has now been offered to North Warwickshire Clinical Commissioning Group short-term to provide a COVID19 assessment Hub In the early stages of the pandemic, there will be capacity in primary care to provide this and it will be key to provide contingency capacity to ensure those patients do not then default to secondary care and going to emergency departments.
PLEASE DO NOT ENTER THE CARPARK OR PREMISES FOR ANY REASON. YOU MUST RING SPRING HILL ON: 01676 540 395 – AGAIN PLEASE DO NOT DRIVE TO THE PRACTICE WITH THE EXPECTATION TO BE SEEN BY CLINICAL OR NON CLINICAL STAFF – YOU MUST RING THE PRACTICE IN THE FIRST INSTANCE AND NHS 111 IF THE PRACTICE IS CLOSED.
Spring Hill Medical Centre is a semi-rural teaching practice,covering Fillongley, Arley, Galley Common and all of the Nuneaton area, with a 10,200 patient list. The practice prides itself on delivering excellent patient care, with continuous focus on quality whilst offering a wide range of enhanced services.
If you do not drive, click here for bus routes which operate for our surgeries.
WE ARE A TEACHING PRACTICE WHICH TAKES STUDENT NURSES ON 10 WEEK PLACEMENTS ALONG SIDE REGISTRAR PLACEMENTS